Jira

The Jira integration syncs issues bidirectionally between Enhance and Jira Cloud. Work items, statuses, priorities, and comments are kept in sync.

Setup

1. Go to Workspace Settings > Integrations
2. Click Connect Jira
3. Enter your Jira Cloud instance URL (e.g., https://company.atlassian.net)
4. Provide your Jira email and an API token
5. Select which Jira project to sync
6. Map the Jira project to an Enhance project

What gets synced

Data	Direction	Description
Issues	Bidirectional	Summary, description, status, priority, type
Status	Bidirectional	All workflow statuses from the Jira project
Priority	Bidirectional	Highest, High, Medium, Low, Lowest
Issue types	Bidirectional	Bug, Feature, Task, Epic, Story, etc.
Labels	Inbound	Free-form Jira labels
Comments	Bidirectional	In Atlassian Document Format
Issue links	Bidirectional	Blocks, relates to, duplicates

Authentication

Jira uses basic authentication with email and API token. To create an API token:

1. Go to Atlassian Account Settings
2. Click Create API token
3. Give it a label (e.g., "Enhance Integration")
4. Copy the token and paste it in Enhance

Sync configuration

Setting	Description
Inbound enabled	Pull Jira issues into Enhance
Outbound enabled	Push Enhance issues to Jira
Sync comments	Include comments in sync
Delete enabled	Allow deleting issues through sync

Incremental sync

Sync uses the modifiedSince filter to only fetch issues that changed since the last sync. This keeps sync fast even for large Jira projects.

Limitations

• Only Jira Cloud is supported (Jira Server/Data Center is not)
• Labels in Jira are free-form text (no predefined label management)
• Status transitions may be constrained by Jira workflows
• Comments use Atlassian Document Format (ADF)